Carefully Manage Your First Impression

Posted by in Career Advice


First impressions are lasting. We're all familiar with this adage. Yet, many job hunters aren't aware of how little time we have to create that all-important first impression. "You have approximately seven seconds in which to make a good first impression," says wardrobe stylist, Kristen Kaleal. "During that seven seconds we're being judged on our education level, our level of sophistication, our attention to detail, how much self-confidence we have..." Whether or not the assumptions made during that seven seconds are accurate, they will impact how we are perceived. Make a good first impression and it will set the tone for your meeting or interview. Make a poor first impression and you'll instantly find yourself in an uphill battle. Fortunately, we can control the first impression that we make. "It's called impression management," Kaleal says. "It means that we can control what other people think of us based on our appearance, our grooming, and how we communicate with them." All the World's a Stage Famed playwright, William Shakespeare wrote, "All the world's a stage, And all the men and women merely players; They have their exits and their entrances, And one man in his time plays many parts." Shakespeare undoubtedly would have considered the theory of impression management a given. The idea of impression management was developed in the late fifties by American micro-sociologist, Erving Goffman. Goffman took a performance-oriented approach to interpersonal communication. He realized that everyday people work at creating their desired impression on others, much the same way that an actor use costumes, makeup, props, and body language to convey a character on a stage. Impression management is the goal-directed activity of controlling or regulating information in order to influence the impressions formed by an audience. As a job hunter, it is your goal to present yourself in a manner that is consistent with the impression you want to make with employers and people you encounter during networking. Being completely aware of the impression you want to make with others will impact the choices you make in job interview and networking situations. Manage Your First Impression Impression management or self-presentation (the use of impression management to control impressions of oneself) includes the thoughtful use of: * Dress and grooming (clothing, hair, make-up, etc.) * Behavior * Body language * Facial expressions * Communication The calculated use of dress, grooming, behavior, and communication during an interview or networking meeting is designed to demonstrate that: You are who they hoped you were. Learn as much as possible about the company, position, and hiring manager ahead of time. It will be much easier to determine what kind of employee they are looking for and demonstrate that you fit with the company's culture. An actor uses costume, makeup and props to convey a character that may be wholly different from themselves. However, the job hunter's use of self-presentation should be very different. Use self-presentation to clearly demonstrate your own star qualities - not to pretend to be something you are not. Using impression management to misrepresent oneself might work - for a time. However, it will lead to an unhappy relationship for the employee and employer. "You are your brand. Your appearance is your resume. You are your own logo," Kaleal advises. "We can use [impression management] to spin our brand in the direction we want it to be perceived." Make good choices regarding clothing, makeup, body language, and they way you communicate with others to carefully manage your first impression. Roxanne Ravenel is a Job Search Coach & Consultant; author of The Savvy Jobseeker's Guide & Workbook; host of The Savvy Jobseeker Podcast; and the creator of The Job Lab - an online resource for job search strategy tools and training. To learn more visit www.SavvyJobseeker.com.
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  • Chenita Banks
    Chenita Banks
    I dress to impress, very professional, fully qualified, great personality, get second interviews just about every round, send a follow-up thank you letter, provide both resume and cover prior to the interview with professional references and still come up short. I've had 6 interviews since November 2010 with 3 second rounds (intv)included and still no job... This is extremely frustrating. I start my preparation process the second I'm notified of the interview. What else is left to do?  
  • Dwayne
    Dwayne
    This is not a very informative article; it is the same old stuff we have been getting for years, mostly just plain common sense. The truth is, we are in an employer’s market; they have the luxury of doing as they want. Jobs offered to applicants several years ago who had only the slightest qualifications are now requiring college degrees and several years of experience. Job seekers need more than just yesterdays experience to influence recruiters and too often, it is not who is best qualified but who can do the most impressive “song and dance” routine.
  • August
    August
    I am totally frustrated. No one calls back when they promise to do so.  I send emails and leave voice messages and get no response. My last job interview the HR guy told me I was the best candidate and that he only had two interviews to go and that I basically had the job. He said he would let me know in 2 days.  Well 2 days came and went.  I called on the third day, sent an email on the fourth day and still nothing.   
  • Deborah
    Deborah
    The age issue is the same way. I've gotten a few interviews but can sense a loss of interest as soon as they see I'm well past the 20s-30s set. There's no way to prove age discrimination but trust me, it's there.
  • Jeff
    Jeff
    It is a joke. If the world is a stage, any body can act and what about what they know and who they know issue!?
  • Linda
    Linda
    I had my interview, there were 2 other candidates for the position. . . .3 people in the same room, they said, you live far, 64 miles round trip. . . .I told them that the job I had before was an 80 miles round trip. . . . .they must think I'm not reliable or dependable!  That is not fair, if I thought it was too far, I would not have applied for the position.  I also think, people who do the interviewing, just want to see what you look like, dress wise, attentive, asked questions. . . . . still they don't even notify me if the position had been filled!  Waste of trip, time and gas.Linda
  • Donna F.
    Donna F.
    I totally agree with Marsha, Pat and Tammi about doing my best to prepare and present myself for the first interview.  It's very frustrating when you don't get the second interview, or the job after the second interview, even though I can meet all the requirements listed.  It seems that the companies always have someone in mind to hire even though they interview many external candidates.
  • Tammi
    Tammi
    I am on board with the comments about "not getting that second interview" or "get that second interview" but not the job. There are many tips, resources, etc., but I haven't found one to address these two issues. Also, I see comments posted, but are there any follow-up answers/responses?
  • Pat Parnell
    Pat Parnell
    I agree with Marsha. I try to do everything that the articles say to do and still don't get the second interview even though I know I am well qualified for the position. It can be very depressing.
  • Patricia Hess
    Patricia Hess
    Thank you for the extra tips for getting a job. I will use these in the future. Patty Hess
  • Marsha Gutierrez
    Marsha Gutierrez
    I always find as much information as possible before going to an interview. I am very professional, ask questions, present myself very well and still don't get the second interview.

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